We are conscious of the linguistic and cultural difficulties encountered by our clientele and of their need for technical and moral support. Thus, Casa C.A.F.I. offers a variety of means of intervention and services adapted to the specific needs of immigrants.
Reception and settlement services:
• Receiving and helping clients in need of support.
• Accompanying of the client by the staff and volunteers of Casa C.A.F.I.
• Orienting and referring of the clients to resources, services and programs offered ton the general public by public institutions specializing in each situation.
• Giving technical assistance in completing forms, translating of legal documents and interpreting documents coming from public institutions, government, etc.
• Providing phone mediation and interpretation to clarify or solve crisis situations of the
clients.
• Informing clients regarding the legal aspects of immigration and protection of
individual rights concerning the laws and procedures of immigrant status.
• Help in finding work and housing.
Workshops:
• The Y'APP program (Y'a personne de parfait = Nobody is perfect)
Casa C.A.F.I. presents a series of group meetings for Hispanic parents during which they can discuss topics such as: the body and health of children, child development and behaviour, the parental role and child security.
• The parental competency
A series of group meetings for Hispanic parents with the purpose to better the communication between these parents and their teenagers. The workshops allow the parents to learn more about adolescence and the search of identity of immigrant
youth. Their search for identity is often increased by their cultural duality. Moreover, this program's goal is to prevent intergenerational and intercultural conflicts that often burst out with immigration.
• The Elderly
A space of six hours a week is offered to help, motivate, inform and entertain the Hispanic elderly.
These group reunions allow Spanish speaking, English speaking and French speaking participants to establish friendships. At the same time it provides the opportunity to put into practice their knowledge of any of the three languages. The members have a unique chance to sensitize themselves to immigrants’ experiences; by the same
token, immigrants can learn and understand how society functions in the host country. Everyone shares and grows from the richness of the cultural exchanges.
